Exchange Policy
Every HINJ piece is made to order. Our debut collection is released as pre-order — nothing is held in ready stock. Each piece is cut and stitched especially for you once your order is placed.
Because every order is made individually, for you, all sales are final.
- No exchanges
- No refunds
- No cancellations once an order is placed
Please choose your size and measurements carefully before ordering. If you are unsure of your fit or shade, email contact@hinj.shop or message our atelier before you order — we are always happy to guide you.
Faulty or incorrect items
Every piece is inspected by hand before dispatch. In the rare event your order arrives faulty or is not what you ordered, email contact@hinj.shop within 48 hours of delivery with your order number and clear photos, and we will repair, replace, or refund it in full.
